Deleting your Mesh account

A clear way to request removal of your account and personal information.

Permanent account deletion is different from the administrator’s reversible Delete/Restore action, which disables access and preserves records.

Request from the app

In versions with account-deletion requests enabled, open Settings → Delete my account, read the consequences and confirm. Mesh shows a request reference and status. You do not need to repeat the request by email or telephone. If your installed version does not yet have this option, contact support using the address below.

What the request covers

The deletion process removes your staff sign-in and personal profile, revokes access and push registrations, and reviews associated personal data for deletion. Other staff accounts are not deleted.

Shared business communications require a separate assessment. We will identify any information that must be kept to meet a specific legal requirement and explain the reason and retention period. We will not treat every business record as automatically exempt from deletion.

Timing and confirmation

We aim to complete requests within 30 days. We send a completion notice, explain any required retention and account for backup copies and provider deletion. If we cannot meet the target, we will explain what remains and give an updated expectation. A request receipt is not confirmation that deletion has finished.

Cannot sign in?

Contact chris@style.net.au so we can help verify the request. Do not include passwords, SMS codes or recovery codes.